The Hy-Grade Experience
The Deline’s Story
Want to know what it’s like to purchase a lifetime roof from Hy-Grade from beginning to end? Read about one customer’s Hy-Grade Experience below:
Installation Date: April 14th, 2014
City: Niagara Falls, Ontario
March 23rd, 2017
We knew we were going to be needing a new roof so my husband began talking to different contractors while he was out working at different job sites. Many roofers were telling him that in our climate traditional shingles don’t seem to hold up like they used to. We could be expecting to redo our roof again as we were set to retire, something my husband wasn’t terribly excited about cost-wise. Several of them were telling him that they thought steel was the smart way to go. We started to look on line and that’s when we found Hy-Grade! We liked what we saw, and were impressed with Hy-Grade’s materials & methods and knew this was the way to go! Many of the steel roofs you see are on much larger homes than ours so we were hoping it wouldn’t look silly on our tiny house!
It was like it was meant to be because shortly after deciding we wanted to do this Hy-Grade’s Anniversary flyer came in our mailbox. It was like we were being told, yes, do it now! We called and someone was here to talk with us in short order! The consultant that came to our home was wonderful. Not only was he really easy to talk to, he showed us photos of his own home which wasn’t a whole lot bigger than ours, which looked fabulous, so that took any of our concerns away. He thoroughly laid everything out to us, brought a sample of the steel shake and explained exactly how things worked. He was incredibly patient as we went back and forth between us deciding on a final colour! To us it was important as this was it, a forever roof, no changing it later! 😉
Since it was right before spring we expected to have to wait to have our roof done, but since our roof was deemed to be in need of doing asap, we were pleasantly surprised at how quickly we received the call that we were next! Just as it was explained to us, supplies were delivered to our driveway when we were told they’d be here. The two installers arrived the next day. Very nice, quiet guys who worked amazingly well together. They knew what they were doing and were extremely efficient at it! They realized they were going to be short on supplies so they made the call right away to have more stuff delivered. It was here within a day & they came back on a Sunday to finish our roof! Not only did they do a fast efficient job, but their attention to detail on the finishing really impressed us! It was clear that they took great pride in their work! They did a very thorough clean up before leaving. There was nothing left that we needed to do other than admire the finished product! We have people who walk by and notice the roof. Sometimes they’ll stop and ask us about it. We are more than happy to tell them who did it. 😃
All in all I would have to say our Hy Grade Experience was wonderful from start to finish!
We are quick to offer Hy-Grade up to anyone who mentions they need their roof done. When anyone says they’re worried about the cost, we always say we believe it’s less than having your roof done the traditional way twice, at current prices, and you can be sure you’ll need to do it at least twice!
I just love how our roof looks now. Living in an older home, things settle & dip here & there. With the way Hy-Grade installs, we have a beautiful level roof with a gorgeous finish, which still looks as good today as it did when we had it done 3 years ago!
Since we’ve had our roof done we’ve experienced some nasty weather. High winds, heavy rainfalls, extremely cold and snowy winters and our roof has held up beautifully. It gives you such a feeling of security when the weather is terrible that you have a solid roof protecting your home.
To enjoy the Hy-Grade Experience for yourself: